Mitsubishi service

Keffer Mitsubishi
13517 Statesville Rd.
Huntersville, NC 28078
MitsuSales@kefferauto.com


Employee Login

For customer service inquiries, you may
contact us at:
1-888-MITSU2008

For general inquiries,
write to us at:
Mitsubishi Motors North America Inc.
PO Box 6014
Cypress, CA 90630

Problem with your car? Time for your next scheduled maintenance? Schedule an appointment with our service department by completing the form below. We will confirm your appointment with you by Phone and/or E-mail within 12 hours of receiving your request.

Service Hours

Mon-Fri: 7:00 am - 6:00 pm
Saturday: 7:00 am - 4:00 pm
Sunday: Closed

Service Staff

Coming Soon!  
   

Warranty Information for 2009 Models

At Mitsubishi, we are so confident in the quality, reliability and durability of the cars we build that we back our passenger cars and sport utility vehicles with very extensive warranties. This list is headed by a 10-year/100,000 mile Powertrain Limited Warranty*, a 5-year/60,000 mile fully transferable bumper-to-bumper New Vehicle Limited Warranty, a 7-year/100,000 mile Anti-Corrosion/Perforation Limited Warranty and 5-years/Unlimited miles Roadside Assistance. So now, when you drive off in your new Mitsubishi, you'll leave with even more peace of mind, knowing you can enjoy it to the fullest for many years to come. (Excludes Lancer Evolution - See 2008 Lancer Evolution warranty for details)

For additional 2009 Passenger Car and SUV warranty details, click here. (3.1MB)

Coverage Category Original Retail Owners Subsequent Owners
New Vehicle (Bumper-to-Bumper) 5-yrs/60,000 miles 5-yrs/60,000 miles
 Powertrain Components 10-yrs/100,000 miles** 5-yrs/60,000 miles
 Restraint System 5-yrs/60,000 miles 5-yrs/60,000 miles
 Anti-Corrosion/Perforation 7-yrs/100,000 miles 7-yrs/100,000 miles
 Adjustments 12-mos/12,000 miles 12-mos/12,000 miles
 Roadside Assistance  
 Roadside Assistance 5-yrs/Unlimited miles 5-yrs/Unlimited miles
All coverage terms are from the original in-service date.

* The 10-year/100,000 mile Powertrain Limited Warranty applies only to the original owner of new, retailed 2009 models purchased from an authorized Mitsubishi dealer. Subsequent owners receive the balance of the New Vehicle Limited Warranty of 5 years/60,000 miles. See retailer for limited warranty and roadside assistance terms and conditions.
**See your authorized Mitsubishi Retailer for complete details on warranty coverage and conditions.

Warranty Information for 2008 Models

At Mitsubishi, we are so confident in the quality, reliability and durability of the cars we build that we back all of our passenger cars and sport utility vehicles with very extensive warranties. This list is headed by a 10-year/100,000 mile Powertrain Limited Warranty*, a 5-year/60,000 mile fully transferable bumper-to-bumper New Vehicle Limited Warranty, a 7-year/100,000 mile Anti-Corrosion/Perforation Limited Warranty and 5-years/Unlimited miles Roadside Assistance. So now, when you drive off in your new Mitsubishi, you'll leave with even more peace of mind, knowing you can enjoy it to the fullest for many years to come. (Excludes Lancer Evolution and Raider vehicles. See 2008 Lancer Evolution warranty (1MB) and 2008 Raider warranty (1MB) for details.)

For additional 2008 Passenger Car and SUV warranty details, click here. (3.3MB)

Coverage Category Original Retail Owners Subsequent Owners
New Vehicle (Bumper-to-Bumper) 5-yrs/60,000 miles 5-yrs/60,000 miles
 Powertrain Components 10-yrs/100,000 miles** 5-yrs/60,000 miles
 Restraint System 5-yrs/60,000 miles 5-yrs/60,000 miles
 Anti-Corrosion/Perforation 7-yrs/100,000 miles 7-yrs/100,000 miles
 Adjustments 12-mos/12,000 miles 12-mos/12,000 miles
 Roadside Assistance  
 Roadside Assistance 5-yrs/Unlimited miles 5-yrs/Unlimited miles
All coverage terms are from the original in-service date.

* The 10-year/100,000 mile Powertrain Limited Warranty applies only to the original owner of new, retailed 2008 models purchased from an authorized Mitsubishi dealer. Subsequent owners receive the balance of the New Vehicle Limited Warranty of 5 years/60,000 miles. See retailer for limited warranty and roadside assistance terms and conditions.
**See your authorized Mitsubishi Retailer for complete details on warranty coverage and conditions.

Warranty Information for 2008 Lancer Evolution

At Mitsubishi, we are so confident in the quality, reliability and durability of the Lancer Evolution that we are backing it with the following warranties. This list is headed by a 5-year/60,000-mile Powertrain Limited Warranty; a 3-year/36,000-mile, Bumper-to-Bumper New Vehicle Limited Warranty; a 7-year/100,000-mile Anti-Corrosion/Perforation Limited Warranty and 5-year/Unlimited-miles Roadside Assistance. So now, when you drive off in your new Mitsubishi, you'll leave with even more peace of mind, knowing you can enjoy it to the fullest for many years to come.

For further 2008 warranty details, click here.


Coverage Category Original Retail Owners Subsequent Owners
New Vehicle (Bumper-to-Bumper) 3-yrs/36,000 miles 3-yrs/36,000 miles
 Powertrain Components 5-yrs/60,000 miles 5-yrs/60,000 miles
 Restraint System 5-yrs/60,000 miles 5-yrs/60,000 miles
 Anti-Corrosion/Perforation 7-yrs/100,000 miles 7-yrs/100,000 miles
 Adjustments 12-mos/12,000 miles 12-mos/12,000 miles
 Roadside Assistance  
 Roadside Assistance 5-yrs/Unlimited miles 5-yrs/Unlimited miles
All coverage terms are from the original in-service date.

Warranty Information for 2008 Raider

The Raider is backed by the following warranties: a 5-year/60,000-mile Bumper-to-Bumper New Vehicle Limited Warranty*; a 7-year/100,000-mile Anti-Corrosion/Perforation Limited Warranty and 5 years/Unlimited miles Roadside Assistance*. So now, when you drive off in your new Raider, you'll leave with even more peace of mind, knowing you can enjoy it to the fullest for many years to come.

For further Raider 2008 warranty details, click here.


Coverage Category Original Retail Owners Subsequent Owners
New Vehicle (Bumper-to-Bumper) 5-yrs/60,000 miles 5-yrs/60,000 miles
 Restraint System 5-yrs/60,000 miles 5-yrs/60,000 miles
 Anti-Corrosion/Perforation 7-yrs/100,000 miles 7-yrs/100,000 miles
 Adjustments 12-mos/12,000 miles 12-mos/12,000 miles
 Roadside Assistance  
 Roadside Assistance 5-yrs/Unlimited miles 5-yrs/Unlimited miles

*See retailer for limited warranty and roadside assistance terms and conditions.

Warranty Information for 2002 to 2007 Models

For the details of these warranties, please select the year you'd like to see below.

2007
For 2007 Passenger Car and SUV warranty details, click here. (1.2MB)
For 2007 Raider warranty details, click here. (300KB)
2006
For 2006 Passenger Car and SUV warranty details, click here. (2.2MB)
For 2006 Raider warranty details, click here. (745KB)
For 2006 Lancer/EVO warranty details, click here. (3.7MB)
2005
For 2005 Passenger Car and SUV warranty details, click here. (3.6MB)
For 2005 Lancer/EVO warranty details, click here. (5.2MB)
2004
For 2004 Passenger Car and SUV warranty details, click here. (5.3MB)
For 2004 Lancer/EVO warranty details, click here. (4MB)
For 2004 Passenger Car and SUVs -- Original owners only of new, Mitsubishi dealer-retailed vehicles 10/100 Powertrain Coverage Addendum, click here. (110KB)
For 2004 Passenger Car and SUVs -- New, retailed vehicles sold on or after 7/1/2004 5/60 Basic Coverage Addendum, click here. (369KB)
2003
For 2003 Passenger Car and SUV warranty details, click here. (5MB)
For 2003 Lancer/EVO warranty details, click here. (3MB)
For 2003 Passenger Car and SUVs -- Original owners only of new, Mitsubishi dealer-retailed vehicles sold on or after 5/1/2003 7/100 Powertrain Coverage Addendum, click here. (506KB)
For 2003 Galant and Montero Sport only -- Original owners only of new, Mitsubishi dealer-retailed vehicles sold between 12/18/2002 and 4/30/2003 7/70 Powertrain Coverage Addendum, click here. (185KB)
2002
For 2002 Passenger Car and SUV warranty details, click here. (3MB)
For 2002 Galant and Montero Sport only -- Original owners only of new, Mitsubishi dealer-retailed vehicles sold between 12/18/2002 and 4/30/2003 7/70 Powertrain Coverage Addendum, click here. (185KB)

Full Mitsubishi warranty details are available as Acrobat PDFs. To download the Adobe Acrobat Reader, click here.




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